An Unpleasant Vet Experience
What's this vet doing? Photo added by Michael - photo by psd (modified)
I haven't been here because I've been back to work and have been spending all my spare time with my cats. I wanted to share my latest vet experience with everyone.
My precious Lia was having a hard time breathing once the weather got hot. We do have air conditioning. We took him to the vet that I worked for back in 2000 because I considered him a top notch vet.
Well we got there and he listened to his breathing and then he proceeded to draw blood and urine. He said we have to take things one step at a time.
So OK I thought he must know what he's doing. When we checked out and the receptionist handed me the receipt to sign it was for $437.00. Wait a minute I said I want to ask him about that. He came out and asked me if there was a problem. I said yes why is the bill so high.
He looked and said it was only supposed to be $247.00, which I still thought was high. So he voided out the first charge and charged us $247.00.
When we got home I called our bank and we were overdrawn by about 200 and some dollars. I called him and he told me he would call his credit card company. He did and told me they couldn't do anything about it until Monday. So OK I thought.
Well on Monday he called me and told me Lia PROBABLY was diabetic. He said he wanted to do a re-check just to be sure. Well we still hadn't gotten our money back into our bank account.
After several calls to our bank they insisted they wanted a letter faxed to them explaining that it was a mistake from him. Well he did that after we went to his office again with all the information he needed to send to them. I called him later and asked him how much the re-check on Lia would be. He told me $35.00 a test.
So I still trusted him and we went back the following Saturday for the re-check. Meanwhile we still had not gotten the money back into our bank account. I questioned him again about Lias breathing and he told me the next step would be a chest x-ray to check for pneumonia. Well poor Lia had peed in the carrier on the way over there so he was unable to draw the urine.
When we checked out the bill was $65.00. Again I questioned him and he told me we still had to pay for the urine check and collect the urine ourselves by wrapping a plastic bag around the litter box. At this time I thought (HE'S NUTS)....
I didn't argue and paid the bill. He called a couple days later and said the test was negative for diabetes which I suspect the first one was also. It took us about a week and a half to get our bank account straightened out. When I questioned him about the $65.00 bill he made the comment "Well I could have charged you $965.00"!
I felt that was in very poor taste. Well there is no way I can wrap a plastic bag around the litter box with three cats anyway. Well we feel he really RIPPED us off!!!! We still had no answer on Lia's breathing.
I suspect some of it is due to heat and old age. It doesn't matter he is my beloved and I just wanted him checked out. Well next pay day I suppose I will be taking him back to our old stand-by vet office that has mostly interns and some of them hardly speak English.
It is a filthy place that is overcrowded with customers because their rates are cheap. Needless to say it will be a life or death situation before we go back to my so called trusted vet.
I feel this is another example of the money before care attitude that most vets have these days. Why was the first bill $247.00 and the second one $65.00 when he did the exact same thing the second time???
I guess I'm the fool in the situation. We won't be going back there unless its for shots and maybe not even for that. I trusted him and he really hurt me. My Lia still is wheezing, not all the time, but enough for me to be concerned.
Why he treated me that way I'll never know but I suspect he'll be wondering about it when we don't return there. I suppose he'll be calling me in August when it's time to renew Lia's shots. Well when and if he does, I guess by that time I'll have worked up the nerve to tell him how I feel.