A concerned cat owner asked: A pet crematorium switched my cat’s ashes and paw print with those of a large dog and are refusing to admit their mistake. How can I locate my pet’s ashes and print?
My response is as follows:
Hi, with the greatest of sadness I think you will fail because normally after cremation the ashes contain no DNA of the deceased animal so all ashes are theoretically the same or very similar. If you force the crematorium to produce your cat’s ashes they might produce any ashes in a container and say they are those of your cat and you can’t disprove it or argue against it.
The only way to ‘locate them’ is for the crematorium to produce them and for you to trust them that they are those of your cat.
The only way to make sure that you receive your cat’s ashes is to watch the entire individual cremation process. Good luck and bless you and your cat.
P.S. How do you know that the crematorium switched the ashes? I ask because there was no need for the crematorium to tell you as you can’t tell one set of ashes from another normally. Did someone other than the business tell you and how do they know?
This should be recoverable but it will be difficult to recognise the print as that of your cat. The crematorium will have to produce it but might produce a print from another cat. You should ask politely firstly. If they refuse, demand they hand over the paw print and if not say that you will sue them in the small claims court. Lastly if they still refuse to comply, sue them as stated. You’ll win provided you have good evidence. Make sure you have it prepared. If you have a problem ask me.