Chewy.com – Michael Broad

Customer service representatives at Chewy.com say nothing will change ‘for now’

April 22, 2017 by Elisa Black-Taylor

This is a follow-up to the April 18 article on PoC detailing PetSmart purchasing Chewy.com for $3.35 billion. I’ve spent a few days gathering feedback on how Chewy customers feel about the e-commerce deal. The customers who have contacted Chewy.com customer support were reassured nothing would change “for now.” That Chewy will offer the …

PetSmart to acquire Chewy.com for $3.35 billion

November 3, 2018April 18, 2017 by Elisa Black-Taylor

Nnnooooo!!! This is the overwhelming response as word spread via social media on April 18 when PetSmart, Inc. announced it has entered into a definitive agreement to acquire Chewy, Inc., the online pet retailer with amazing discount prices. It appears PetSmart has a strategy and combining the new companies will create a better company …