Tag Archives: Chewy.com

Customer service representatives at Chewy.com say nothing will change ‘for now’

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This is a follow-up to the April 18 article on PoC detailing PetSmart purchasing Chewy.com for $3.35 billion. I’ve spent a few days gathering feedback on how Chewy customers feel about the e-commerce deal. The customers who have contacted Chewy.com … Continue reading →

PetSmart to acquire Chewy.com for $3.35 billion

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Nnnooooo!!! This is the overwhelming response as word spread via social media on April 18 when PetSmart, Inc. announced it has entered into a definitive agreement to acquire Chewy, Inc., the online pet retailer with amazing discount prices. It appears … Continue reading →