Customer service representatives at say nothing will change ‘for now’

This is a follow-up to the April 18 article on PoC detailing PetSmart purchasing for $3.35 billion. I’ve spent a few days gathering feedback on how Chewy customers feel about the e-commerce deal. The customers who have contacted … please continue reading

Declawing and Devocalization of Cats as a Condition of a Tenancy

It is that time again when we have to fight for what is right. It is time to politely convince Governor Jerry Brown that there is madness and cruelty in the current practice of landlords insisting on cats being declawed before … please continue reading